Job description - Account Manager
Alternative job titles
Key Account Manager
Hospital Account Manager
Sales Account Manager
Regional Account Manager
National Account manager
Description
The Account Manager is responsible for identifying, qualifying and developing new business relationships, facilitating client meetings and closing deals. Further, he/she will develop, recommend and implement strategic and tactical client sales plans and negotiate client sales agreements to maximize potential. The Account Manager is accountable for meeting sales and call targets and reports to the Sales Manager. This person does not have line management responsibility.
Qualifications (Education)
The Account Manager requires a Bachelors degree, preferably in Life sciences, Economics, Business Administration. The candidate must have considerable experience in pharmaceutical or Medical Device sales. Knowledge of the specific therapeutic area is seen as an advantage in some positions.
Competencies/ Skills
- Use initiative to improve long term business results
- Clarify goals and reach agreement maintaining the interests of all parties
- Ability to discuss strategic and sensitive issues
- Build and maintain excellent relationships with colleagues and clients
- Empathetic to others' views and needs
- Initiate and stimulate cooperation within a team
- Recognise problems reacting quickly and effectively to resolve them
- Anticipate and react effectively to problems
Tasks
- Make plans for accounts in which target goals are incorporated and set
- Keep an overview of soon to be expired contracts
- Maintain and develop working relationships with the procurement and other relevant departments of their client’s
- Signal, adapt and adjust to current market trends and customers needs
- Guide projects and after sales with as goal the realization of orders and contracts
- Manage targeted accounts supporting all activities with all target audiences
- Support a mix of promotional and medical education activities
- Implement product plan as directed in the marketing plan including promotional, reimbursement and support
- Provide feedback to Marketing department
- Provide local/regional support, assist in development and identify opportunities for growth
- Make appointments about procurement of products
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